We offer free returns and exchanges pursuant to the following guidelines.
We want you to be completely satisfied with the fit of whatever you choose from Constant Threads. We will exchange any item you purchase from us for another size or style for free if requested within fourteen (14) days of delivery. We pay for the shipping. You just pay the difference in price, if any. All we ask is that the item you're exchanging be returned in its original condition with tags intact.
If you are not satisfied with your purchase and wish to return it, we accept returns pursuant to the following guidelines. Please confirm that your item(s) are eligible for return before submitting a return request.
- We accept returns of items in their original unworn condition with tags intact. Please be advised that items that do not conform to the above guidelines are not returnable.
- All returns must be requested within fourteen (14) days of delivery. You may request a return by filling out a return request using the link below. Return requests are usually processed within two business days of receipt.
- When your return request is processed, we will send you an email with a prepaid shipping label and instructions to complete your return. Please ship your item to use within five (5) business days.
- Once we receive your return and confirm eligibility, we will issue you a full refund of the original purchase price (minus the original shipping cost) to the method of payment you used at the time of purchase. Refunds are usually processed within two business days of receipt.
If you are returning an item because it arrived damaged or defective, we will ship you a new one at no cost to you and provide you a prepaid shipping label to return the damaged or defective item to us.